Shipping and return policy

Shipping and return policy

Shipping and Delivery * Orders are processed within 1–2 business days of order confirmation. * Delivery times may vary depending on the customer's location and the delivery carrier. * The customer must ensure they are available to receive the order or arrange for someone else to receive it on their behalf. Returns and Exchanges * Items cannot be returned or exchanged once the purchase is complete. * Custom-made or personalized orders are non-returnable and non-exchangeable. * If the product arrives damaged or has a manufacturing defect, please contact us immediately and provide clear photos of the product; we will review the case and take appropriate action.